The Knock at the Door Is Usually a Sales Pitch
Ask a longtime Dallas homeowner about alarm companies and you will often hear about a knock first. A young man in a company shirt, a tablet under one arm, explaining that your current provider has been bought out, or that your equipment is obsolete, or that the neighborhood is getting a special upgrade this week only. The story changes. The urgency doesn’t.
This is an old problem in Texas. Back in 2009, state regulators told the Dallas Morning News that they were working cases in Dallas, Houston, San Antonio, and Austin involving unlicensed young solicitors who spent their summers selling alarm monitoring door to door. In 2017 the Texas Attorney General settled with Vivint over door-to-door sales by employees who were not registered with the Department of Public Safety. The settlement required registration before anyone knocks, and written notice of the buyer’s right to cancel.
The story changes. The urgency doesn’t.
What to Ask Before You Sign Anything on a Tablet
Texas law requires people who sell alarm services to be registered with the DPS Private Security Bureau, and they are supposed to carry identification that proves it. Ask to see it. Then call the company you already pay, using the number on your bill rather than the one the visitor offers, and ask whether they sent anyone. You will usually have your answer within a minute.
Read the length of the monitoring agreement and the cancellation terms before anything else. A multi-year contract with automatic renewal is hard to escape and easy to sign in a hurry on a hot afternoon. One alarm company told KBTX in 2017 that customers had ended up with two bills after a salesman claimed a larger firm had bought out their local provider. Our guide on how to vet a Texas security company walks through the license lookup step by step.
- Ask for the salesperson’s DPS-issued identification
- Call your current provider on the number from your bill
- Read the contract term and renewal clause first
- Look up the company’s license on the DPS website
- Never sign the same day under pressure
Crime report · 2025, with 2026 year-to-date
Dallas recorded 141 homicides in 2025, its fewest since 2015, while car break-ins kept climbing into 2026.
Reporting agency: Dallas Police Department
Dallas had a good year in 2025 on the measures that make headlines. Police counted 141 homicides, 43 fewer than in 2024 and the lowest total in a decade, and violent crime overall fell about 12 percent, according to figures DPD presented to the City Council and reported by CBS News Texas. Robberies and aggravated assaults both declined. The department credits its crime-reduction strategy; outside observers also point to a broad national drop in violence. Both can be true at once.
The quieter story sits in the property column. Through late September 2026, DPD’s daily CompStat numbers showed 10,744 burglaries of a motor vehicle, about 5 percent more than in the same stretch of 2025, even as auto theft fell by roughly a quarter, according to the Dallas Express. Thieves have apparently decided the stereo is easier than the car. A camera that sees the driveway and a habit of emptying the console do more about that than any yard sign. Ask your DPD patrol division for the figures in your own beat.
Keep the Equipment, Change the Company
A lot of Dallas houses already have perfectly good door contacts and motion detectors wired into the walls, left behind by a previous owner or a company that has since changed hands three times. Ripping all of that out to start over is wasteful. In many cases it is also unnecessary.
A system takeover keeps the sensors that work and replaces only what doesn’t, usually the panel or the communicator. We test every zone, swap tired batteries, and connect the system to our 24/7 monitoring. If you are still under contract with someone else, we will tell you so and help you read the exit terms before you commit to anything. Nobody benefits from a homeowner paying two companies for one alarm.
Car Break-Ins in a City Built Around the Driveway
Dallas sprawls, and most households park outdoors at least part of the time: in the driveway, along the curb, or in an apartment lot. That is where the 2026 numbers point. Vehicle burglaries rose even as violent crime fell, which tells you something about the people doing them. They are looking for an unlocked door and a visible bag, and they would rather not be filmed.
Security cameras aimed at the driveway and the street side of the house, with enough resolution to read a plate at night, change the odds. So does motion lighting along the side yard. For the habits of car prowlers and what makes them walk past, read our note on vehicle burglary and catalytic converter theft.
How We Sell Instead: On Your Schedule, In Writing
San Antonio Protection Services has been in business since 2010 and is licensed by the Texas DPS Private Security Bureau under license B16898, which you are welcome to look up before we ever meet. We don’t knock on doors. You call us, or book online, and we come out at a time you choose.
The visit covers your doors, windows, garage, and parking, plus any equipment already in the walls. You get a written plan with every option explained on paper rather than on a doorstep, and time to think it over. If the honest answer is that your existing system only needs new monitoring, that is what we will tell you. It starts with a free security assessment.

Landmarks we know well
- Dallas Arts District
- Reunion Tower
- Klyde Warren Park
- White Rock Lake
- Fair Park
- Dealey Plaza
Areas we serve in Dallas
- Lake Highlands
- Lakewood
- Oak Cliff
- Bishop Arts District
- Preston Hollow
- Uptown
- Deep Ellum
- M Streets










